Connected Customer Program

The intelligent way to connect, retain, and grow relationships and revenues with your existing customers by creating the powerful ability to influence customers and optimize business.

Companies with large customer bases but hampered by limited direct contact, such as insurance, financial service, and many subscription-based products and services.

Clients can engage with their customers and potential customers with general and specific information and options, learning about customer preferences and product performance. The Connected Customer Program connects and informs. Clients get well informed decision support and the ability to directly influence their marketplace stakeholders, improving retentions, driving new revenues, and up and cross selling.

Connected Customer Program capabilities create powerful ability to influence customers and optimize business, directly leveraging the dynamic capabilities of Genius Pay.



  • Understand customer preferences and product success
  • Auto-enroll and onboard campaigns
  • Promote your product and increase retention
  • Upsell and cross-sell capabilities

A Solution For

Insurance industry and related product and service companies; Carriers, health and wellness providers, direct to consumer benefit providers and distributors; Program sponsors and other groups, such as membership and affinity groups, employer groups, and buying organizations.

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A Featured Success Story

Genius Avenue platforms grow client revenue 20% in first month.

Genius Avenue’s client is a successful identify theft protection company. It provides services to more than 4.5 million consumers, but still needs to expand its services and customer base.

0 K+
Identity Theft Cases Restored & Managed
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Projected New Members for 2018
$ 0 Million
Invoiced On Behalf of Client

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20% Growth in the First Month!
Genius Avenue’s client is a successful identify theft protection company servicing 4.5 million consumers. See how cross-selling helped them grow.
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Client Enables Product Bundling, Resulting in $100 Million in Invoiced Revenue
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Client sees 6% increase in activation rate with Genius Pay
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