750+ features, capabilities and customization options… and we’re just getting started
The Genius Avenue Sales, Enrollment, Administration, and Member Management solution has been continually evolving and improving for the better part of a decade. Boasting industry-leading uptime, outstanding security, and the broadest feature set imaginable it can empower your enrollment, member, and benefit administration to exceed customer expectations. 750+ features, capabilities, and customization options mean that you can have a tailored customer experience for your members, that fits your specific, unique needs, and you never have to sacrifice your customer’s experience with an off-the-shelf solution.
Don’t see a feature you need? Let us know. We CAN build it.
99.9% Uptime
PCI Compliance
SOC Compliance
Web Security Certificate Management
Payment Processing Connections Monitoring
System Backups
System Redundancy
Microsoft Azure Hosted
Discount Promo Codes
Free Trial Periods
Enrollment Periods
New Hire Lead Time Eligibility
Auto Approvals (If Desired)
Process Customization on Approval Eligibility
834 Compatible
In Application File Uploads
SFTP File Drop-off
Manual Processing Also Available
By SSN
By E-mail
By Employee ID
Last Name/State/Date of Birth
Broker and Agent Services 100% Customizable by Client
Annual 1099 Broker Administration
Member Extracts
SFTP Delivery
Custom developed to customer specifications
Inbound
Outbound
Vendor Specific
Custom
Payment Frequency
Special Business Rules by State, Age, Group, or Product Compatibility
Product Packages (Multiple Products for One Price)
Up to Six Product Tiers
Employee Contributions 1 to 100%
Configurable Fees Structure
Configurable Commission Structure
Customizable Disclaimers
Product Prerequisites
Product Exclusions
Exchange Product Recommendations
24 Hours Reply SLA
E-mail Driven Support System
Auto e-mail replies on work in progress updates
2-3-day normal resolution per SLA
Dedicated Client Services Team
Weekly Support Meeting (if desired)
Demographic Changes
Dependent Changes
Beneficiary Changes
Product Cancellations
Product Changes
Payment Processing
Payment History
Update Payment Options
Self-Password Resets
Request New ID Card
Generic Document Storage
Specific State based Documentation
Temporary ID Cards
Custom Enrollment Documentation
Policies with Member Information by Product
Policies with Member Information by State
Member Approval Processing
Life Change Event Processing
Reinstatements
Terminations
Self Service Reporting for:
Group
Member
Billing
Commissions
COC
Custom
Broker Reporting by Groups or Invoices
Member Management
Request Terminations
Request Life Change Events
Group/Company Invoicing
Custom MEC Invoicing
Payment Types including:
CC
ACH
Check (Group and COC)
Group Billing
Payroll Billing
Member Billing
Member Billing (Payroll/Credit Card) with Employer Contribution
Customer Sales (Direct to Consumer)
Charge Administration Fees/Association Dues
Charge One Time Application Fees
Multiple Payment Options Including:
Yearly
Monthly
Semi Monthly
Bi – Weekly
Weekly
Weekly (48 weeks)
Quarterly
Semi Annual
Custom Branding Sites
Splash Page Capabilities
Articles Repository
Blog
Recipe Repository
Customizable URLs
Broker URLs
Google Analytics
Google Ads
3/5 Day Group Build SLA
Mobile Friendly
Mobile Friendly Enrollment
Drop Down
Open Text
Radio Button Options
Product Specific Eligibility Questions
State-Based Products
State-Based (Group-Specific and Not Product)
Gender-Based Products
Age-Based Products
Eligibility Check Based on employer File
Name/Address/Phone (USPS Address Validation)
E-Mail Address
Social Security Number
Birth Date
Beneficiaries
Dependents
Department
Hire Date
Broker
Annual Salary
Smoking (Yes/No)
Employee ID
Alternate Phone Number
Alternate Address
Account Registration
Enrollment
Approval Confirmation
Confirmation of Benefits (Effective Date Notice)
Terminations
Order Receipt
Declined CC
CC Expire
CC Failure
Password Reset
Automated Enrollment Effective Date Rules
Automated Termination Date Rules
Automated Reinstate Rules