HR Departments are increasingly asked to do more with less staff, and more often than not, they are spread too thin....
Blog
VP Spotlight: Megan Wood
This is the second blog of our VP Spotlight series. Learn about the people behind Genius Avenue that impact not just...
Where Are the Jobs?
This blog post is the second of a 5-part series titled “Everything You Need to Know Before you Enter the Job Market.”...
Are Off-Payroll Benefits Right for Your Clients?
Want to be an early adapter in new insurance offerings? Keeping your clients happy means providing benefits to them that are convenient. Taking premiums out through payroll deduction can cause many administrative headaches and takes a great deal of time and manpower....
API Explained: What it is And Why It’s Important
You use APIs every day, sometimes without even realizing it. They are a key component to many applications and allow companies to share and provide access to certain functionality of their applications and services. Some prominent examples are the use of Google Maps...
Now Accepting Cryptocurrency for Insurance and Benefits Clients
Genius Avenue is expanding our payment collection options to include cryptocurrency to provide greater freedom and flexibility. As a cutting-edge customer acquisition and management platform and advanced capabilities provider for insurance and benefits we are...
How Crypto is on the Rise and Entering the Mainstream
Since cryptocurrencies were introduced more than a decade ago, there has been a lot of speculation about their legitimacy and longevity. With this technology becoming more and more legitimized and successful, cryptocurrency is on the path to being accepted in the...
10 Ways to Add Value to Pet Insurance Plans Part II
Annnnd we're back with more ways to help add value to your pet insurance plans. In our part one of this guide, we discussed using customer service-centric tactics to create more value for your memberships. In this section, you will see how...
Creating Custom Lifestyle Benefits to Increase Enrollments
This might sound obvious but understanding what your employees really want and need from your benefits program is vital to convincing them to sign up for these programs. Generally speaking, many businesses are choosing to focus on benefits and perks that can...
10 Ways to Add Value to Pet Insurance Plans Part I
We don't have to tell you about how niche the pet insurance space is. We also don't have to tell you about the challenges of member acquisition and retention. But, as a resource for solutions, we can tell you some ways to stay competitive in your market and increase...
3 Administrative Problems That Ruin the Customer Experience
When it comes to Customer Service, expectations have never been higher. After years of hearing "the customer is always right," consumers have a low tolerance for inconvenience. They understand that their power to take their business elsewhere is not to...
Configuration vs Customization: How to Pick the Right E&A Solution
Finding the right enrollment and administration solution for your organization can be difficult. There are a lot of options out there, and companies describe their offerings in different ways, making it challenging to make an informed decision. ‘Integration,’...