THE GENIUS IS IN OUR APPROACH
ENROLLMENT AND EVERYTHING AFTER
Genius Avenue specializes in making member management easy and creating great customer experiences
Automate, consolidate, and streamline enrollment and member administration for any population, and craft a better experience for the people who matter most. Our optimized member management platform can free up resources, consolidate systems, streamline processes, and increase profitability. Complex administration and heavy interaction requirements are no match for a feature set created in the regulatory environment of the insurance industry. Our solution offers the flexibility to support any member base, of any size, with any requirements.
750+ Features and configuration options and we’re just getting started. Click below to access the full list or contact us to discuss a custom build.
Master Billing and Collections
Streamline billing, collections, membership documents, and account reconciliation for member population of any size.
Enrollment Marketing Support
Our marketing team can assist your member enrollment efforts with videos and promotion support.
Deploy Unmatched Features & Flexibility
Our unmatched features and
configuration options can support any product, group,
Level Up Your Member Experience
Discover how a dedicated, US based customer service team can unlock your association’s full potential.
We’ve created a leading payment processing solution to empower members and customers with choice and control. Process any card, ACH, PayPal, or employer/group contribution directly from any device.
Focus on Growth
Outdated member management can create costly overhead and time-consuming administration. We streamline and optimize everything from enrollment on so you can focus on providing value and growing your member base.
Great experiences are built by real people, which is why you can’t trust your members or customers to an automated solution. We have real customer service and billing representatives assuring your customer’s experience.
A complex off-the-shelf software won’t reduce the burden on your employees. We offer streamlined admin portals that focus on the numbers you need so there is no learning curve, programming, or training needed.
When you’re managing a member base with complex benefits and multiple payees, transparency is everything. Our system can create customized reports to provide insights into your entire value chain and cash flow.
Genius Avenue designs all of our solutions with a mobile-first mindset to help our partners create a truly responsive, modern experience on any device, from any location. Stay top-of-mind on the devices members carry every day.
MANAGE ANY CUSTOMER OR MEMBER POPULATION
There is no such thing as an off-the-shelf enrollment and member management solution.
Every member is unique, which is why you can’t entrust their experience to an off-the-shelf software or generic, unsupported solution. Genius Avenue’s digital enrollment, member management, and administration platform was built to make excellent member experiences simple and affordable while providing an unparalleled feature set that supports the loyalty and trust our partners have worked so hard to establish.
Increasing Membership for Associations
A professional association for specialty craftsmen is slowly expanding its national membership base by offering great value and benefits for its members. The problem was that the expanding membership base required more and more time and overhead to manage. Collecting dues, reconciling payments to multiple payees, issuing member documents and updates, and dealing with normal customer service questions was outpacing their small staff’s ability to keep up. They’ve contracted with Genius Avenue to hand off all member management and administration for a low per member, per-month fee. As a bonus, Genius Avenue has helped them create social media campaigns to attract new members.
ONE PARTNER, ONE PLATFORM, AMAZING RESULTS.
We offer everything you need to provide great member management and customer experiences, all from one partner and one platform. We can streamline your technology stack, minimize your software tools, and limit your outsourced services
to save your organization time and money.
GREAT RESULTS TAKE MORE THAN SOFTWARE
Great results are born from the understanding, versatility, and expertise that a dedicated partnership provides. Genius Avenue has been innovating alongside our partners for over a decade. We can work with you to create the perfect solution to meet the exact needs of your group, members, or employees.