Discover how the right Sales, Enrollment, Administration, and Member Management partner can drive adoption, increase sales, and scale your business.
Any product carrier, brokerage, agency, or association can leverage Genius Avenue’s uniquely versatile, mobile-friendly platform to accelerate and scale their business while establishing a new customer experience standard.
The Genius is in Our Approach
Their Approach
Most Insurtech focuses on software or solution-based technologies that might have a transformative effect on your business… if you can implement it correctly, drive adoption, and scale it to cover your investment.
We go beyond software and solutions to create a platform for strategic sales, enrollment, and administrative success that incorporates mobile technology with real, human industry expertise.
Our Approach
Genius Avenue focuses on your customers, dedicating our entire platform to their experience and partnering with you to empower your strategy, increase enrollment, expand distribution, improve retention, and accelerate your business.
Sales Enrollment and Administration Made Easy
Great results are born from the understanding, versatility, and expertise a dedicated partnership provides. Genius Avenue has been innovating alongside our partners for over a decade. We can work with you to create the perfect solution to meet the exact needs of your group, members, or employees.
US Based Billing and Support
Our billing and customer service teams have deep benefits expertise and are US-based to support every interaction your customers have with their benefits. Our expert customer service team handles everything from billing and collections, to issuing documents and answering questions about coverage.
Flexible Member Management
You don’t need to spend your time managing members or administering policies. The Genius Avenue Enrollment and Benefit Administration platform has over 750 features and configuration options that can be customized to fit the needs of any product, group, or member population.
Integrated Payment Processing
Our dedicated insurance payment system is built into every product and designed to give policy holders choice and control with a modern, empowering experience. Payment options include any combination of ACH, Credit Card, or PayPal and recurring payments can be customized to fit any product’s unique needs.
Simple Dashboard and Reporting
A software-only solution requires integration and a steep learning curve before you can expect to see an ROI on your member management investment. Our platform is turn-key and features simplified reporting and portals that provide everything you need to see without the noise of excess features.
Complex Reconciliation Mastered
Our platform and approach was designed for insurance and benefits by insurance experts so support complex reconciliation, commissions, and multiple payee management is a breeze.
We truly can address the needs of any
customer base and any group of products.
Marketing Support
We don’t succeed unless you succeed, which is why we have assembled a leading digital marketing team to help drive your enrollment and increase renewals for our partners. Our team can drive your marketing strategy, assist in consumer education, or augment current marketing initiatives.
Anything is possible with the right partner.
We enable our partners to unlock new revenue streams while improving their customer’s experience by leveraging easy, secure, and scalable mobile solutions.
Carriers
Carriers
You’ve worked too hard to tolerate poor enrollment and retention results.
Providing insurance, voluntary or lifestyle benefit customers with a great customer experience is no longer optional, but it does not need to be risky, expensive, or require a massive investment in staff or technology. We are your technology and your customer experience team all in one.
Employers
Employers
Competitive employers offer competitive voluntary and lifestyle benefits.
Today’s employees want more than just medical insurance. They demand benefits that support their lifestyle, address everyday speedbumps, and provide freedom and peace of mind. Genius Avenue can work with your broker to create the perfect benefits enrollment and benefits management solution for your business.
Brokers
Brokers
Increase enrollment, reduce admin costs, and increase retention.
There is a way that any brokerage or agency can offer a great enrollment and member management experience without incurring additional costs or administration. We offer a turnkey solution to streamline your benefit administration and enhance your customer experience.
Associations
Associations
Reduce costly member management and administration.
Spreadsheet member administration, paper processing, and bad-fit systems create costly overhead and poor customer experiences. Don’t let billing, collections, sending documents, and member service requests derail your association or distract from your core mission.
Not only are we the face of our clients, but we are also in charge of maintaining an exceptional experience for each customer on a daily basis. Every ticket we assist in is an opportunity to leave customers with a great impression through our dedication.
Mireya Perez
Client Services Manager
Genius Avenue
Great Results take more than Software
Great results are born from the understanding, versatility, and expertise a dedicated partnership provides. Genius Avenue has been innovating alongside our partners for over a decade. We can work with you to create the perfect solution to meet the exact needs of your group, members, or employees.
Our Partners in Success
Featured Blog Articles
How Platforms Support the Customer Journey and Produce Better Results than Software Solutions for Enrollment and Administration
This blog will look at why an Enrollment and Administration Platform is superior to a software solution for most applications, with particular focus on how they are effective in creating a great customer...
Why Platform Business Models are set to Revolutionize the Insurance and Benefits Industry: Part 2
In Part 2 of this blog series we will take a look at the leaders of the Platform revolution and look at how they leverage critical characteristics to create successful business models. Welcome back. ...
Insurance and Benefits Untethered
It Wasn’t Always Like This My 5th grade daughter saw a phonebooth in person for the first time the other day. We were attending a birthday skating party at our local rink when she noticed a rather forlorn looking pay phone sitting...
Security First
Genius Avenue offers best-in-class security certifications.
SOC 1 and SOC 2
PCI DSS Compliant
HIPPA Compliant
DMPO
Discover how the right enrollment, administration, and member management partner can unlock your potential.
We can accelerate your business, empower your growth, and create great customer experiences for your members, employees, and policy holders.
THE GENIUS AVENUE DIFFERENCE
OUR CAPABILITIES
WHO WE SERVE
